To enhance the service offered to its mortgage introducers and provide them with another channel for doing business with the Society, Progressive Building Society today announced that it has purchased the TietoEnator Mortgage Sales Portal. The TietoEnator system will enable Progressive’s introducers to manage a number of key processes online – the production of KFIs, the submission and tracking of mortgage applications.
“We looked at a number of systems and found them to be broadly similar, but we selected the TietoEnator system because it offers us a true straight through process and integrates seamlessly with our existing TietoEnator infrastructure” said Tommy O’Neill, Head of IT, Progressive Building Society.
The majority of Progressive mortgages are introduced rather than directly sold to the customer and it is therefore imperative that the Society offers the best possible service to its introducers. “Many of our introducers are expecting to do more and more of their business online and we simply have to move forward to enable them to offer their own customers a superior service” explained Tommy O’Neill. “The TietoEnator Mortgage Sales Portal will allow us to significantly reduce the time taken to process a mortgage and enable introducers to access and track each application online.”
Using TietoEnator’s Mortgage Sales Portal, the introducer will access the Progressive website and complete the details required to produce an online KFI in real time. The introducer can then progress immediately to the application stage, again completing all the documentation online. Once submitted, the application information will pass through into the existing TietoEnator mortgage administration system without having to be re-keyed either at the branch or in Head Office.
“We will all benefit from the introduction of Mortgage Sales Portal” said Tommy O’Neill. “Introducers and customers will receive a faster, more efficient and accurate service and the Society will spend significantly less time on mortgage administration, allowing us the opportunity to grow our direct sales channel.”
Commenting on the contract with The Progressive Building Society, Richard Gammon, Managing Director, TietoEnator Financial Solutions UK said, “I’m delighted that Progressive has selected a TietoEnator front end to complement its existing TietoEnator infrastructure. Building Societies cannot afford to take a back seat when it comes to offering online services to introducers - very soon we’ll have a situation where the introducer will stop referring business to those societies that have not moved with the times.”
“We looked at a number of systems and found them to be broadly similar, but we selected the TietoEnator system because it offers us a true straight through process and integrates seamlessly with our existing TietoEnator infrastructure” said Tommy O’Neill, Head of IT, Progressive Building Society.
The majority of Progressive mortgages are introduced rather than directly sold to the customer and it is therefore imperative that the Society offers the best possible service to its introducers. “Many of our introducers are expecting to do more and more of their business online and we simply have to move forward to enable them to offer their own customers a superior service” explained Tommy O’Neill. “The TietoEnator Mortgage Sales Portal will allow us to significantly reduce the time taken to process a mortgage and enable introducers to access and track each application online.”
Using TietoEnator’s Mortgage Sales Portal, the introducer will access the Progressive website and complete the details required to produce an online KFI in real time. The introducer can then progress immediately to the application stage, again completing all the documentation online. Once submitted, the application information will pass through into the existing TietoEnator mortgage administration system without having to be re-keyed either at the branch or in Head Office.
“We will all benefit from the introduction of Mortgage Sales Portal” said Tommy O’Neill. “Introducers and customers will receive a faster, more efficient and accurate service and the Society will spend significantly less time on mortgage administration, allowing us the opportunity to grow our direct sales channel.”
Commenting on the contract with The Progressive Building Society, Richard Gammon, Managing Director, TietoEnator Financial Solutions UK said, “I’m delighted that Progressive has selected a TietoEnator front end to complement its existing TietoEnator infrastructure. Building Societies cannot afford to take a back seat when it comes to offering online services to introducers - very soon we’ll have a situation where the introducer will stop referring business to those societies that have not moved with the times.”
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