The group, owned by Skipton Building Society and led by chief executive Mike Green, is creating two customer facing divisions: marketing solutions and credit solutions. Credit solutions, headed up by John McAndrew, includes the businesses Callcredit, DecisionMetrics and Legatio. Graham Lund (pictured) is promoted to managing director of Callcredit.
Marketing solutions will be headed up by Caroline Worboys and comprises EuroDirect, BroadSystem and GMAP. The division will supply prospecting and customer retention information services to consumer-focused businesses.
McAndrew said: "the Callcredit Information Group has doubled in size over the last 12 months through organic growth and acquisitions. Increasingly our customers are looking for complex solutions comprising information, analytics, models and software. Whilst we will maintain the unique service ethos, flexibility and innovation of the individual businesses, this restructuring enables customers to receive comprehensive and strategic credit, verification and marketing solutions from a one stop shop".
He added: "The next two years are extraordinarily challenging for our customers. Legacy processes have proved not to be optimal and lenders are telling us that better information and new risk methodologies are fundamental to them knowing their customers and lending responsibly in these tough times. These changes will enable us to help our customers find and keep profitable customers more effectively in this changing climate."
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