Wednesday, July 04, 2012

RBS customers are still suffering

Thousands of RBS customers are still being hit by problems with their accounts - nearly a fortnight after the banking group's computers went into meltdown. They include many of the 1.9 million customers at its subsidiary Ulster Bank, who still have no idea when their nightmare will end. A fault in its computer system, which was being supervised in India, plunged RBS into chaos on June 21. It affected 7.5 million of the bank's retail customers. Many did not have wages paid in, and others missed mortgage and loan payments after direct debits were not paid.
[Daily Mail page 45 - 4.7.12.]

No comments: